Deciding in Advance on Your Storm Restoration Company | SERVPRO® of Van Nuys South
8/7/2020 (Permalink)
While it is impossible to know just how susceptible your home or business is to storm damage, waiting until it happens to you to find out is not advised. Storm damage has grown more frequent in recent years, and with the cost of treating it on the rise, too, we always recommend people put a plan in place so that they are prepared.
Choosing the restoration company you will work with is the most important decision you will make regarding the entire process. They will set the tone for your entire restoration experience, and because they will be handling your property, they are also responsible for providing you with valuable peace of mind. Make sure you are choosing wisely by asking the right questions of each company.
Questions to Ask to Vet Your Restoration Company
How long have you been operating in the area? There will be so many people in need of restoration after a storm, leaving ample opportunity for post-storm scammers to infiltrate an area. Before you do business with any company you come across, be sure to make sure they have a long-standing reputation in the area and are considered well-respected restoration professionals.
How do you handle spikes in demand? After a storm, many people will likely be experiencing damage in a small area, which can get overwhelming quickly for those who are not equipped to handle it. Thankfully, we have a nation of other SERVPRO® locations on our side, allowing us to provide the same level of service whether we have one job or one thousand people needing restoration.
How do you handle calls after business hours? Having damage done to your home is one of the most stressful things you can experience, and calling your restoration company just to get an outgoing message can compound this stress. That is why we are here for you 24/7—no matter when you need to call, you can count on getting one of our friendly restoration experts on the other end of the line to begin formulating a restoration plan for you right away.
When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.